Shipping & Delivery Information

Shipping & Delivery Information

We offer USPS Shipping (United States Postal Service) and it is calculated at checkout after you enter your shipping information.  Delivery time will vary depending on which service you chose.  Both Canadian and USA customers should receive orders within 12 business days (usually within 8). International orders delivery is around 6 weeks.

Handling time is 2 to 3 business days.  During the holiday season and due to national holidays there may be additional shipping delays.  If you have not received your order within 14 business days please email us at nancy@ardragiftscom

If you wish any other delivery service, please contact us and we can give you a quote.

We ship Internationally.  All international orders are reviewed on an individual basis and a shipping quote will be forwarded to the customer. Please let us know if you have any specific shipping method you prefer to us, and we will check into such method. Orders being shipped outside of Canada/USA must clear a standard security check with our payment processor and in some cases will require a method of payment other than a credit card. If this is the case with your international order, you will be contacted by a representative prior to processing/shipping. Most orders outside USA are not eligible for any free shipping promotions.

Customs & Duties – All orders may be subject to import duties and/or taxes upon reaching the destination country. Any additional charges are the responsibility of the addressee as Ardra Gifts has no control over any foreign duty or additional taxes charged.  Please confirm that the item you wish to purchase is legally allowed to enter your country. 

Undeliverable Orders – Please note that order shipments returned to Ardra Gifts due to incomplete/incorrect postal information, failure to pay import taxes or custom duties, or refused entry by customs may be subject to a 20% restocking fee and return shipping costs. Ardra Gifts cannot process a refund if a shipment is mis-delivered or lost due to incorrect address information entered.